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Examinations → Sales → Level 1

ROLE-BASED PROFESSIONAL CERTIFICATION

Certified Sales Associate

Manages routine customer conversations and selling activity within defined authority.

$97.00

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Part A50 knowledge questions
Part B5 scenarios × 10 questions
70%in each part independently
Development bookletafter the first attempt

THE PROFESSIONAL ROLE

Certified Sales Associate

Manages routine customer conversations and selling activity within defined authority.

Key responsibilities of this role

  1. Prepare and identify suitable prospects.
  2. Discover needs and qualify opportunities.
  3. Present relevant customer value.
  4. Handle objections and close ethically.
  5. Maintain CRM records and follow-up.

This level is suitable for professionals performing these responsibilities now or preparing to progress into them.

COMPETENCIES MEASURED

Core competencies

The examination measures your ability to apply these competencies within the role—not simply recall terminology.

  • ✓Preparation and prospecting
  • ✓Discovery and qualification
  • ✓Value presentation
  • ✓Objections and closing
  • ✓CRM, ethics and follow-up

How you are assessed

Part A assesses knowledge and understanding through 50 multiple-choice questions. Part B assesses professional judgement through five applied scenarios with ten questions each. Both parts must be passed independently.

Value beyond the result

After your first attempt, you receive a rich development booklet. When you meet the pass requirements, you earn a verifiable certificate that can strengthen your CV and professional profile.

Ready to prove your capability?

Choose this level when it reflects your current responsibilities or the next role you are preparing to achieve.

Start the examination →