TOT
Training of Trainers (TOT)
For trainers developing their professional assessment and delivery skills.
View pathway →Professional assessment and certification
Explore bilingual professional certification exams and earn a certificate with a unique number and QR verification.
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Search by exam name or division. Select Healthcare to filter by specialty.
TOT
For trainers developing their professional assessment and delivery skills.
View pathway →Professional Certification
For supervisors, team leaders and managers developing their leadership capability.
View pathway →Professional Certification
For customer service professionals and leaders developing service and customer experience skills.
View pathway →Professional Certification
For sales professionals, team managers and leaders developing their commercial skills.
View pathway →Healthcare
A bilingual professional certification for safer, clearer and more compassionate communication with patients and healthcare teams.
View exam →Healthcare
A bilingual professional certification for effective medical leadership.
View exam →Healthcare
A bilingual professional certification in safe, structured and effective communication within healthcare teams.
View exam →Healthcare
A bilingual dental certification in patient-centred communication, needs discovery, evidence-based treatment-plan presentation, ethical value communication, negotiation, objection handling, closing and follow-up.
View exam →Healthcare
A bilingual professional certification in truthful, compassionate and safe communication of painful news in healthcare.
View exam →Healthcare
A bilingual professional certification in recognising, managing and responding safely to healthcare stress while strengthening professional resilience.
View exam →Healthcare
A comprehensive bilingual certification in dental marketing strategy, research, brand management, patient journeys, campaign planning, retention, performance measurement and ethical growth.
View exam →Healthcare
A six-hour bilingual specialist certification in designing, delivering, measuring and improving safe, ethical and patient-centred dental experiences.
View exam →Healthcare
A bilingual professional certification in applying emotional intelligence to patient care, teamwork, relationships and adaptive healthcare leadership.
View exam →Healthcare
A bilingual professional certification in structured reasoning, evidence evaluation, bias control, problem-solving and safe healthcare decisions.
View exam →Healthcare
A bilingual professional certification in recognising, de-escalating, resolving, documenting and learning from conflict in healthcare.
View exam →Healthcare
A bilingual professional certification in building safe, coordinated, committed and high-performing healthcare teams.
View exam →Healthcare
A bilingual professional certification in safe prioritisation, realistic planning, workflow improvement, focus and delegation in healthcare.
View exam →Healthcare
A complete ten-module dental practice management certification purchased as one programme.
View exam →Healthcare
A bilingual professional certification for healthcare frontline customer service staff.
View exam →Healthcare
Focused professional certification covering workplace communication, stakeholder and channel choice, email, meetings, reporting, presentations, feedback, cross-department communication, negotiation, digital professionalism, confidentiality and communication governance.
View exam →Healthcare
A bilingual specialist certification in strategic ethical and measurable social media management for dental practices.
View exam →Healthcare
A bilingual professional certification for supervisors leading healthcare customer service and frontline operations.
View exam →Healthcare
Professional certification for managers of healthcare customer-service systems, supervisors, standards, patient experience and continuous improvement.
View exam →Healthcare
Professional certification for healthcare contact-centre specialists handling telephone and digital patient interactions, appointments, privacy, escalation, ethical conversion and service quality.
View exam →Healthcare
Management-level certification for healthcare contact-centre leaders covering strategy, workforce forecasting, queues, quality assurance, ethical conversion, omnichannel operations, KPIs, risk, technology and continuous improvement.
View exam →Healthcare
Complete six-module manager-level healthcare HR programme with three final examinations and a 600-question bilingual bank.
View exam →Healthcare
Complete six-module manager-level healthcare marketing programme with three final examinations and a 600-question bilingual bank.
View exam →Healthcare
Complete six-module manager-level healthcare financial management programme with three final examinations and a 600-question bilingual bank.
View exam →Healthcare
Applied professional certification covering analytical thinking, data quality, cleaning, descriptive analysis, trends, segmentation, KPI design, visualisation, dashboards, interpretation and ethical data governance.
View exam →Healthcare
Practical professional certification covering negotiation preparation, BATNA, interests, questioning, value creation, influence, objections, concessions, closing, documentation and healthcare governance.
View exam →Healthcare
Six modules and a three-part professional assessment.
View exam →Healthcare
Six modules and a three-part professional assessment.
View exam →Healthcare
Practical management-level certification covering strategy execution, prioritisation, delegation, managerial communication, performance, coaching, problem-solving, conflict, change, resource coordination, KPIs and governance.
View exam →Healthcare
Five units and one 50-question final assessment.
View exam →Healthcare
Five units and one 50-question final assessment.
View exam →Healthcare
Five units and one 50-question final assessment.
View exam →Healthcare
Five units and one 50-question final assessment.
View exam →Healthcare
Five units and one 50-question final assessment.
View exam →Healthcare
Certifies structured, patient-centred medication counselling that improves understanding, adherence and safety across prescription, refill and self-care encounters within professional scope and local regulations.
View exam →Healthcare
Certifies the pharmacist's ability to manage a pharmacy safely, legally and efficiently through compliant operations, inventory and financial control, team leadership, medication-safety systems, performance management and service improvement.
View exam →Healthcare
Certifies the pharmacist’s applied ability to manage the pharmaceutical supply chain from forecasting and procurement through storage, cold chain, distribution, shortages, recalls, traceability and performance improvement.
View exam →Healthcare
Certifies the pharmacist’s applied ability to sell and recommend products ethically, transparently and in the patient’s best interest while supporting responsible pharmacy sustainability.
View exam →Healthcare
Certifies the pharmacist’s applied ability to control pharmacy inventory accurately and efficiently, maintain availability, reduce expiry waste, protect stock accuracy and handle expired, damaged and returned stock safely.
View exam →Healthcare
Six modules and a three-part certification examination.
View exam →Healthcare
Five subject areas and one certification examination.
View exam →Healthcare
Six modules and a three-part certification examination.
View exam →Soft Skills
Two-level bilingual certification in essential and advanced workplace communication.
View pathway →Soft Skills
Two-level bilingual certification in essential and advanced workplace emotional intelligence.
View pathway →Soft Skills
Two-level bilingual certification in essential and advanced workplace time management.
View pathway →Soft Skills
Two-level bilingual certification in essential and advanced professional public speaking.
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Why continuous development matters
Credible evidence of current competence helps professionals communicate what they know and can apply.

The meaning behind our name
“In chemistry, a catalyst helps elements react more effectively. In professional life, the right catalyst helps you find your strength, develop it and put it into action.”
Catalyst turns that idea into a professional journey: discover your capability, assess it honestly, learn from the outcome and earn evidence you can share.
Why Catalyst?
Assessment, development and professional visibility come together in one bilingual experience.
Read the job scope and competencies before starting.
Scenarios assess professional decisions, not recall alone.
Check the exam page for included resources and when they become available.
Eligible achievers can build a trusted public profile.
Choose a pathway and review its competencies.
Complete the assessment format specified for your chosen exam.
Use your results and available preparation resources.
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Explore your strengths and development opportunities, with recommendations to help you choose a professional pathway.
Try a free assessmentTrusted Directory
Browse Catalyst Trusted Trainers separately from Catalyst Certified Professionals, with filters for specialty, level, country and language.
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Enter the certificate number or scan its QR code to confirm the professional’s qualification, issue date and validity.
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