Learning resources
Professional presentation, detailed PDF guide and bilingual resources.
INDEPENDENT HEALTHCARE CERTIFICATE
Communicate painful news truthfully, compassionately and safely.
OVERVIEW
A six-hour bilingual learning and certification experience covering professional responsibility, preparation, SPIKES, warning statements, clear disclosure, Ask Tell Ask, teach-back, NURSE, emotional responses, uncertainty, treatment limits, family involvement, individual needs, complex events, follow-up and professional resilience.
This is a standalone certificate, not a level in a progression. You may select it directly without completing another certificate first.
Physicians, nurses, pharmacists, allied health professionals and other healthcare professionals who communicate diagnoses, deterioration, treatment failure, uncertainty, incidents or death.
Purchase and begin →WHAT IS INCLUDED
Professional presentation, detailed PDF guide and bilingual resources.
Practical tips and a development workbook for workplace application.
A professional-learning certificate after the materials and an achievement certificate after passing.